FAQ

Shipping Information

Once you create your account on Smartclickit.com, you can access your shopping cart easily and track your orders. It also helps you to easily view the details. You also receive recommendations based on your past searches which help you zoom in on the product most suited to your requirements and budget. Registered users can join the ‘Smart Click Circle’, which is a Program by Invitation, a sort of exclusive club where the members receive EXCLUSIVE PROMO CODES for shopping at special discounts!

To shop on Smart Click, it is not necessary to register. You can also shop as a Guest. However, registering at Smartclickit.com makes the shopping process easier for you.

There are no charges. You can register free of cost.

Check if your Login Username is the Email address you used for registering. If you have forgotten your Password you can reset your Password through the ‘Forgot your password?’ link in the ‘Sign in’ page. Additionally, ensure that your web browser accepts cookies. Sometimes a short delay can happen if there is System Maintenance happening on the site, at such times, try logging in again after 30 minutes.

We only require the most minimum information that will help you order, validate your identity and serve you. Strict procedures are followed in storage and disclosure of information to prevent any unauthorized access. We do not pass on, trade or sell your personal information to anyone. Please read our PRIVACY POLICY for more details.

You have the option to unsubscribe anytime from our mailers by clicking on the Unsubscribe link at the bottom of every Email received from us.

Yes, absolutely! You can save the products you like in your Wish List for future purchase. However, it is subject to availability and there could be variations in prices at that time. So it is better to purchase within short periods of adding on to the Wish List.

At this time we accept cash on delivery only

Select the mobile phone you like and add it to your shopping cart. Make payment using cash on delivery. You will have to complete the registration processes to complete the purchase.

You have the benefit of making an informed decision based on the extensive information provided about each phone; compare various phones for features, specifications, features and technology and then decide. Online prices provided by Smartclickit.com are always most competitive and you get the best price advantage for the region. You also receive FREE HOME DELIVERY TO ANYWHERE IN IRINJALAKUDA. The product will be delivered to your doorstep on the day and time of your convenience, after discussion with our delivery executives.

Yes, Smart Click Customer Support Executive will call and confirm your order. If you have provided an Email ID, confirmation through Email will also be sent – so that you can print it for your reference, if you need.

Your order is hand-delivered by our Customer Service Executives through our showrooms. This enables us to deliver the product at the shortest time frame.

Products selected and saved in your Wish List will be offered based on prices applicable on the day and time of purchase. The prices will be based on prices listed on Smartclickit.com and it may not necessarily reflect the same prices as offered at Smart Click showrooms. It could be less or more based on various factors and offers provided by the brands.

All products sold on Smart Click are from the major international and national brands only. They are all original and all the Warranty provided by the respective manufacturers on all the items sold including mobile handsets, charger and other accessories carry the Warranty for the period defined by the respective manufactures as per conditions they have defined and provided in the contracts along with the product. No other warranty or condition is additionally offered by Smart Click and the conditions for quality and workmanship of the product rests with the manufacturers of the brands alone. Under no circumstance will Smart Click be responsible for the functioning or non-functioning of the product other than the terms provided by the product manufacturers. However, if any product has to be repaired due to defects arising out of use or misuse on the side of the customer, Smart Click offers the services of its Authorized Service Centre under the terms and conditions applicable.

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